GDPR Compliance

Last Updated: June 19, 2026

Introduction

cascade-gazelle is committed to compliance with the General Data Protection Regulation (GDPR). This page explains how we process personal data in accordance with GDPR requirements and your rights as a data subject.

Data Controller

cascade-gazelle acts as the data controller for personal information collected through our website and travel services.

cascade-gazelle
47 Colmore Row
Birmingham, B3 2BS
United Kingdom
Email: [email protected]

Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To fulfill our contractual obligations when providing travel services
• Legitimate Interests: To operate our business, improve our services, and maintain security
• Legal Obligation: To comply with legal and regulatory requirements

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request copies of your personal data that we hold. We may charge a reasonable fee for additional copies.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected] with the subject line "GDPR Request". We will respond within one month of receiving your request.

Data Categories We Process

We process the following categories of personal data:

• Identity data (name, date of birth)
• Contact data (email address, postal address)
• Travel preference data
• Transaction data (booking details, payment information)
• Technical data (IP address, browser type)
• Usage data (website interaction information)

Data Sharing

We share personal data only when necessary to:

• Provide travel services you have requested
• Process payments
• Comply with legal obligations
• Protect our rights and interests

We ensure all third parties respect the security of your personal data and process it in accordance with applicable law.

International Data Transfers

When arranging travel services, your data may be transferred to countries outside the European Economic Area. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. In the United Kingdom, the supervisory authority is:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom

Changes to This Policy

We may update this GDPR compliance statement from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions about our GDPR compliance or to exercise your rights, please contact us at [email protected]